New standard format mortgage charge tariff launched in UK

New standard format mortgage charge tariff launched in UK

 
Image A new tariff of mortgage charges has been launched in the UK that introduces a standard format for how lenders communicate their fees, to make it easier for customers to understand charges and compare deals.

Following a campaign by consumer organisation Which? to end the confusion around mortgage costs, the Chancellor of the Exchequer George Osborne asked the Council of Mortgage Lenders and Which? to work together to find ways to make it easier for consumers to understand and compare the costs of different mortgages with different lenders.

Since then they have worked jointly to address this problem and believe that the new tariff to help make it easier for people to understand mortgage fees and charges.

There are two key improvements within the tariff. Firstly there will be standard terminology. Different lenders will now use the same names for fees, as Which? research previously found consumers find the existing range of names for similar fees too confusing.

Secondly it introduces a new common format. Each lender will list fees in the same order, and with the same descriptions, to make it easier to compare between lenders.

The new tariff has been tested on consumers, and results show that they found it much easier to understand and compare costs than when they used existing versions. Lenders representing 85% of the market have already committed to introducing this tariff and putting it on their website by the end of the year, and we anticipate that other lenders will also choose to adopt it.

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